Identified - We are awaiting a status update from our upstream provider. More information will be provided as soon as it becomes available.
Jul 08, 2024 - 11:15 UTC
Investigating - We are currently investigating a potential service impacting situation in this location. There is partial outage at this location that is affecting connections to some of the servers.
Jul 07, 2024 - 17:55 UTC
Server Status Operational
90 days ago
98.83 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hepdesk Upgrade Jul 16, 2024 22:00-23:00 UTC
The helpdesk will be undergoing an upgrade. During this time, you may not receive immediate responses from the support team. Live chat will be offline and phone support may be down. Any emails sent to support will be queued and worked on in the order they were received. We appreciate your patience.
Posted on Jul 16, 2024 - 18:30 UTC
Los Angeles Maintenance Updates Jul 19, 2024 10:00-13:00 UTC
Update - Event start updated to 2024-07-19 10:00:00
Event end updated to 2024-07-19 13:00:00

Jul 16, 2024 - 10:17 UTC
Scheduled - Los Angeles Maintenance Updates
Jul 12, 2024 - 17:54 UTC
Bordeaux maintenance Jul 23, 2024 02:00-04:00 UTC
Bordeaux maintenance
Posted on Jul 16, 2024 - 19:49 UTC
Tallin Maintenance Jul 24, 2024 01:00-03:00 UTC
Tallin Maintenance
Posted on Jul 16, 2024 - 19:53 UTC
Istanbul Maintenance Jul 30, 2024 03:00-05:00 UTC
Istanbul Maintenance
Posted on Jul 16, 2024 - 19:56 UTC
Cincinnati maintenance Jul 31, 2024 05:00-07:00 UTC
Cincinnati maintenance
Posted on Jul 16, 2024 - 19:51 UTC
PoP's online ?
Fetching
Past Incidents
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 11:00 UTC
Update - Event start updated to 2024-07-16 11:00:00
Event end updated to 2024-07-16 14:00:00

Jul 12, 17:53 UTC
Scheduled - Houston Maintenance Updates
Jul 9, 17:41 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 UTC
Scheduled - Chicago Maintenance Updates
Jul 8, 17:58 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled - Sao Paulo Maintenance Updates
Jul 8, 18:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 UTC
Scheduled - London Maintenance Updates
Jul 8, 18:58 UTC
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:01 UTC
Scheduled - Frankfurt Maintenance Updates
Jul 8, 18:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 UTC
Scheduled - Dubai Maintenance Updates
Jul 8, 18:13 UTC
Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 UTC
Scheduled - Kyiv Maintenance Updates
Jul 8, 18:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 02:00 UTC
Scheduled - Amsterdam Netherlands Maintenance
Jul 8, 18:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 UTC
Scheduled - Bangkok Maintenance
Jul 8, 18:44 UTC
Resolved - This incident has been resolved.
Jul 14, 01:50 UTC
Investigating - We are currently investigating this issue.
Jul 9, 20:19 UTC
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 15:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:54 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:55 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:51 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:52 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:45 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:39 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:42 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:37 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:41 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:35 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:40 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:30 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:30 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:30 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:20 UTC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:31 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Some servers may not be available during this window.
Jun 11, 22:09 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Jul 8, 2024

Unresolved incident: MEL - Melbourne, Australia.

Jul 7, 2024
Jul 6, 2024
Resolved - This incident has been resolved.
Jul 6, 16:34 UTC
Investigating - We are currently investigating a potential service impacting situation in this location.
Jul 6, 03:43 UTC
Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:30 UTC
Scheduled - Upstream provider is performing network maintenance. Servers will be unavailable during this window.
Jun 7, 18:09 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 UTC
Scheduled - Upstream provider will be performing network maintenance. Servers will not be available during this window.
Jun 7, 18:13 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:30 UTC
Scheduled - Upstream provider will be performing network maintenance. Servers will not be available during this window.
Jun 7, 18:11 UTC
Jul 2, 2024