Identified - We are awaiting a status update from our upstream provider. More information will be provided as soon as it becomes available.
Jul 08, 2024 - 11:15 UTC
Investigating - We are currently investigating a potential service impacting situation in this location. There is partial outage at this location that is affecting connections to some of the servers.
Jul 07, 2024 - 17:55 UTC
Server Status
Operational
90 days ago
98.83
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Live Chat
Operational
90 days ago
100.0
% uptime
Today
Ticketing
Operational
90 days ago
100.0
% uptime
Today
Telephone
Operational
90 days ago
100.0
% uptime
Today
Provisioning
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Functionality to the chat system has been restored.
Jul 19, 05:08 UTC
Monitoring -
A recent upgrade of our ticketing system requires that certain aspects of live chat be re-configured before being re-enabled. Please utilize our helpdesk and ticketing system in the mean time. We appreciate your patience.
Jul 17, 00:54 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 UTC
Scheduled -
The helpdesk will be undergoing an upgrade. During this time, you may not receive immediate responses from the support team. Live chat will be offline and phone support may be down. Any emails sent to support will be queued and worked on in the order they were received. We appreciate your patience.
Jul 16, 18:30 UTC